Pints can be picked up in-store on the 3rd weekend of every month on the days and times listed below. You can select which location you’d like to pick up from during check-out. We also offer a local delivery option (within delivery zone) for an additional $10!

You will receive an email reminder a few days prior to the end of the previous month with the next month’s flavors (for the “Featured” Pint Pack Option) and another reminder prior to the first day of pick-up or delivery.

PICK-UP DAYS AND HOURS

Saturday 2PM-6PM

Sunday 2PM-6PM

2021 UPCOMING SCHEDULE

February 20-21, 2021

March 20-21, 2021

April 17-18, 2021

May 15-16, 2021

Yes! As one of the perks of being a Pint Club Member, additional pints and other goodies will be available for sale in our shops during pint pick-up weekends! Keep an eye out for special announcements as Pint Club Members will receive special access to limited menus as well as discounts on all in-shop purchases!

Yes! We offer a local delivery option within a delivery zone for an additional $10! To check if you are in the delivery area, enter your zip code in the "Do We Deliver?" hover bar at the top of the page, enter your zip code, and press "Go" to confirm. If you are in the delivery area, you can select this option during check-out. Deliveries will be done on the 3rd weekend of every month with slightly different days and times, listed below:

DELIVERY DAYS AND HOURS

Friday 5-8PM

Saturday 10AM-1PM

Sunday 1-4PM

2021 UPCOMING SCHEDULE

February 19-21, 2021

March 19-21, 2021

April 16-18, 2021

May 14-16, 2021

After your initial purchase which will be charged on the date or purchase, your credit card will be charged the fifth of every month*.

*Please note: this ongoing charge is only relevant to Pint Club Members who have purchased a Monthly Membership.

Orders must be placed by the following dates to pick up or have delivered within the same month. Monthly deadlines are listed below.

MONTHLY DEADLINES - 2021:

January 11th - passed!

February 8th

March 11th

April 10th

May 11th

June 10th

July 11th

August 11th

September 10th

October 11th

November 10th 

December 11th

If you miss the monthly ordering deadline, your pint pack will be available for pick-up or delivery on the following month with that month’s flavors. For example, if the monthly deadline is January 11th, orders placed on January 12th and on will be available for pick-up or delivery in February instead. If you would like the rotating FEATURED FLAVORS Pint Pack option, you will receive the featured flavors available during the month of pick-up/delivery, not the flavor menu for the month of order.

We currently offer three (3) Pint Pack options that include the following gelato flavors:

SIGNATURE FLAVORS - Our best sellers! Goat Cheese Cashew Caramel, Mint Cookie, and Classic Chocolate!

FEATURED FLAVORS - A rotating monthly menu of Jessie's special creations, including seasonal flavors, special limited edition collaborations, and fan favorites. Monthly menu will be posted on the FLAVORS page.

DAIRY-FREE FLAVORS - Three of the most popular dairy-free flavors are included in this pack! Strawberry, Lemon Passionfruit, and Sunflower!

Full flavor descriptions can be found on the FLAVORS page. 

Unfortunately, no. We cannot yet accommodate custom orders or change pint flavors within each Flavor Collection!  Members who have purchased the Monthly Membership have the option to swap between the Pint Pack Flavor Collections as long as the change is completed prior to the monthly ordering deadline (see FAQs on monthly ordering deadline for exact cut-off each month), but we cannot swap individual flavors within the Pint Packs!  Monthly Members can swap Pint Pack flavor options by emailing pintclub@blackdogchicago.com or submitting a request through their member portal (after the first 3 months of membership). The swap option is not available for 3 or 6-Month Pint Pack Gift Subscriptions. 

Yes! Dairy-Free Pint Packs are available for the Pint Club Membership as well as single box purchases! Our current flavor offerings are listed in the FLAVORS page, but we may change those in the future!

If you are a Pint Club Member (i.e. you have purchased a Monthly Membership), you have the option to swap amongst the Pint Packs flavor options.. We recommend submitting your monthly swap by no later than the 5th of the month to have it fulfilled on that same month. The final monthly swap cut-off date is the same as the monthly ordering deadline, listed in the “Monthly Ordering Deadline,” section. Any swaps submitted after this deadline will not be fulfilled (original flavor pack selection will be included). Monthly Members can swap Pint Pack flavor options by emailing pintclub@blackdogchicago.com or submitting a request through their member portal (after the first 3 months of membership).  This is a perk specifically for Pint Club Monthly Members only; unfortunately, at this time, swapping flavor packs is not an option for the 3 and 6 Month Gift Subscriptions. 

At this time, we do not. However, we hope to in the future! If this is something you are interested in, please let us know by signing up for our newsletter, or sending an email to pintclub@blackdogchicago.com !

Yes! We will have rotating pop-up locations in the Rogers Park neighborhood on the Far North Side. Please select the “Roger’s Park Pop-Up” location for pick-up option at checkout. Monthly emails will announce where the pink bus will be located for pick-up.

January 2021's Pop Up -

XO Marshmallow - 6977 N Sheridan Rd

February 2021's Pop Up -

Honeybear Cafe - 7036 N Clark St

If you are a Pint Club Member, or have received a 3 or 6 Month Gift Subscription, you can elect to skip a delivery for the month where you are unable to make the pick-up in your member portal. Be sure to do this before the monthly deadline! 

If you’d rather not skip a month, contact us at pintclub@blackdogchicago.com to let us know you’re unavailable on the designated pick-up/delivery weekend. We will work with you to schedule a pick-up date and time, but do ask that you give us at least 7 days’ notice prior. Due to staffing limitations, pick-ups outside of the designated weekend will need to be picked up from our West Loop Location at 1012 W. Lake St; deliveries will be handled on an individual basis.  

In order to send as a gift, please go to the Gift Collections Page on the Shopify site.

As of now, there is no way to include separate email addresses on the purchase for the purchaser and the gift recipient. As such, we recommend the following method to complete the purchase for the gift recipient: 

Use YOUR email address to complete the checkout process. 

If you are purchasing a membership for the recipient, you will need to create a Black Dog Shopify login, or login to your account to complete the purchase. 

If STORE PICKUP is selected, enter the RECIPIENT’S NAME & PHONE NUMBER ONLY under PICK-UP ADDRESS (store pick-up address information will automatically populate if this method is selected). Enter your information for billing. 

If DELIVERY is selected, enter the RECIPIENT'S NAME, ADDRESS, & PHONE NUMBER under DELIVERY ADDRESS.  Enter your information for billing. 

In addition to the purchase confirmation, we will follow-up with some instructions from pintclub@blackdogchicago.com to provide the recipient with an e-gift message. If you have not received a follow-up email within 24 hours of purchase, please send an email to pintclub@blackdogchicago.com to request instructions. 

If purchasing a 3 or 6 Month Pint Pack Gift Subscription for the recipient, we also recommend switching over the account to their email address. Instructions will be provided to switch the email address (with the recipient’s permission) and an updated password reset link will be sent. 

Yes, if you are unable to pick up in store and would like to schedule a delivery, please contact us at pintclub@blackdogchicago.com at least 7 days prior to the scheduled pick-up days.  Please note, a $10 delivery charge will be assessed.

As a Pint Club Member, you receive additional perks outside of monthly gelato that are rolled into the pricing. However, we understand that circumstances may arise that require you to cancel. In order to cover some of our initial costs, as well as provide a no-hassle approach to cancellation for members, we do require a minimum of 3 months of membership before cancellation. 

After the 3-month minimum, you can cancel at anytime through your member portal, as long as the cancellation request occurs prior to the monthly billing on the 5th. If the request to cancel occurs after the 5th, but before the monthly pick-up or delivery for that month, please reach out to pintclub@blackdogchicago.com for your options. Cancellation requests after the 5th of the month are not guaranteed, but we will do our best to work with every member to accommodate or refund the payment, if possible.