MONTHLY MEMBERSHIP - $25/MO FEATURED PACK
Enjoy 2 pints of Black Dog Gelato's FEATURED FLAVORS every month available for pick-up in-store! The FEATURED FLAVORS are a rotating menu of Chef Jessie's special creations, including seasonal ingredients, fan favorites, and one-of-a-kind gelato flavors.
New orders must be placed by the MONTHLY DEADLINE in order to pick up for that month.
Monthly menus can be viewed in the FLAVORS section below.
Upon initial purchase new members will select their pick up weekend. Once selected this weekend (and location) is set as their permanent pickup details. Prior to the MONTHLY DEADLINE members can always request a pickup weekend change for the month.
Pints will be available on the:
- 3rd Full Weekend of the Month at our Ukrainian Village Location
- 4th Full Weekend of the Month at our Logan Square Location
MONTHLY MEMBERSHIP PERKS
In addition to gelato year-round, Pint Club members enjoy additional perks:
- Cooler Bag
- Monthly Gift or Sample
- 20% Discount on Additional Pint Pack Purchases through Shopify - Use Code GIMMEMORE at checkout
- 10% Discount on In-Shop Purchases
- Recipes for Fun Gelato Pairings
- Swap Option to Switch Out Monthly Flavor Pack Selection
- Monthly Promotions
- Early Access to Special Menus
- Access to Exclusive Events
- And More!
Please review our cancellation policy HERE before signing up for a monthly membership!
DO I NEED TO DO ANYTHING FOR UPCOMING ORDERS?
Nope! After your first order, the rest is easy! All you have to do is pick up your pack on your pick up date.
You will pick a Pint Pack Flavor Collection -- Featured, Signature, or Dairy-Free -- and a Pick-Up Date during the initial checkout. As long as you don't want to make changes (i.e. swap flavors, skip a pick-up, switch pick up weekends), no need to do anything other than be ready to enjoy some gelato each month! Your card on file will be billed on the 5th of every month after your initial purchase. If you do need to make changes, email email@example.com before the 5th for assistance.
New orders MUST BE PLACED BY THE MONTHLY DEADLINE IN ORDER TO HAVE PICK UP THAT SAME MONTH.
Orders placed after the monthly deadline will be available the following month with that month's flavors.
For those who have already purchase a Monthly Membership or Gift Subscription, the monthly deadline is applicable to the first month only. All future orders will be recurring until cancellation or the limited subscription expires.
- December 11th
- January 11th
- February 10th
Upon initial purchase the purchaser will select their pick up weekend. Once selected this weekend (and location) is set as the permanent pickup details. Prior to the MONTHLY DEADLINE members can always request a pickup weekend change for the month.
Orders can be scheduled for pick up at any of our three locations!
PICK-UP DAYS AND HOURS
- Saturday 12PM-4PM
- Sunday 12PM-4PM
Ukrainian Village Pick Up
- Dec 17-18, 2022 - Ukrainian Village Members Pick Up
- Jan 21-22, 2023 - Ukrainian Village Members Pick Up
- Feb 18-19, 2023 - Ukrainian Village Members Pick Up
Logan Square Pick Up
- Dec 17-18, 2022 - Logan Square Members Pick Up
- Jan 28-29, 2023 - Logan Square Members Pick Up
- Feb 25-26, 2023 - Logan Square Members Pick Up
FEATURED FLAVORS PINT PACK FOR NOVEMBER:
- ITALIAN COOKIE – Biscoff cookie butter gelato with folded in pieces of cookies throughout.
- Allergens: Dairy, Eggs, Wheat
- BUTTERSCOTCH BOURBON PECAN – Butterscotch gelato infused with bourbon with toasted pecans.
- Allergens: Dairy, Eggs, Tree Nuts
SIGNATURE FLAVORS PINT PACK FOR NOVEMBER:
- VANILLA SEA SALT CARAMEL – Vanilla gelato with ribbons of salted caramel.
- Allergens: Dairy, Eggs
- MINT COOKIE – This green mint is one of Jessie's favorites. We use a natural peppermint oil from a spice company in Indiana to get the bold flavor. Oreo cookies are generously layered throughout.
- Allergens: Dairy, Eggs, Wheat
DAIRY FREE FLAVORS PINT PACK FOR NOVEMBER:
- CRANBERRY GINGER SPRITZ SORBET– Tart cranberries with ginger soda for a refreshing and celebratory flavor.
- Allergens: No known common allergens.
- GERMAN CHOCOLATE CAKE – Coconut chocolate gelato with sweet coconut flakes and toasted pecans.
- Allergens: Coconut, Tree Nuts
GELATO PIE FLAVORS FOR NOVEMBER:
- CHOCOLATE PEANUT BUTTER PIE – Chocolate salted peanut gelato layered with marshmallow, chocolate ganache, and peanut butter brittle.
- Allergens: Dairy, Eggs, Wheat, Peanuts.
- MINT COOKIE PIE – Chocolate cookie crust, cookies and cream gelato layered together, topped with vanilla buttercream.
- Allergens: Dairy, Eggs, Wheat
- PUMPKIN GELATO PIE – Biscoff cookie crust, cookie butter and pumpkin spice gelatos swirled together, and toasted meringue.
- Allergens: Dairy, Eggs, Wheat
When Can Pints be Picked Up?
Upon initial purchase the purchaser will select their pick up weekend during check-out. Once selected this weekend (and location) is set as the permanent pickup details.
Pints will be available for Pick Up on the:
3rd Weekend of the Month for Ukrainian Village members
4th Weekend of the Month for Logan Square members (Except Nov. & Dec.)
You will receive an email reminder a few days prior to the end of the previous month with the next month’s flavors and another reminder prior to the first day of pick-up.
PICK-UP DAYS AND HOURS
2022 UPCOMING SCHEDULE
Nov 19-20, 2022 - Ukrainian Village Members Pick Up
Nov 19-20, 2022 - Logan Square Members Pick Up
Dec 17-18, 2022 Ukrainian Village Members Pick Up
Dec 17-18, 2022 Logan Square Members Pick Up
Jan 21-22, 2023 Ukrainian Village Members Pick Up
Jan 28-29, 2023 Logan Square Members Pick Up
Feb 18-19, 2023 - Ukrainian Village Members Pick Up
Feb 25-26, 2023 - Logan Square Members Pick Up
Will You Have Other Items Available For Purchase In Shop On Pick-Up Days?
Yes! As one of the perks of being a Pint Club Member, additional pints and other goodies will be available for sale in our shops during pint pick-up weekends! Keep an eye out for special announcements as Pint Club Members will receive special access to limited menus as well as discounts on all in-shop purchases!
Do You Offer Delivery?
Unfortunately, at this time, we do not. However, it's possible we will again in the future. If this is something you are interested in, please let us know by signing up for our newsletter, or sending an email to firstname.lastname@example.org!
When is My Credit Card Charged?
After your initial purchase which will be charged on the date or purchase, your credit card will be charged the fifth of every month*.
*Please note: this ongoing charge is only relevant to Pint Club Members who have purchased a Monthly Membership.
Monthly Ordering Deadline: When Is The Last Day I Can Sign Up For Pint Club or Purchase a Pint Pack Each Month?
Orders must be placed by the following dates to pick up or have delivered within the same month. Monthly deadlines are listed below (special menu deadlines vary - please reference product description for special menu deadlines.)
MONTHLY DEADLINES - 2022:
Monthly Ordering Deadline: What Happens if I Miss the Ordering Deadline? What Flavors Will I Receive in the Box?
If you miss the monthly ordering deadline, your pint pack will be available for pick-up on the following month with that month’s flavors. For example, if the monthly deadline is September 10th, orders placed on September 11th and on will be available for pick-up in October instead. If you would like the rotating FEATURED FLAVORS Pint Pack option, you will receive the featured flavors available during the month of pick-up/delivery, not the flavor menu for the month of order.
What are the Flavor Offerings?
We currently offer three (3) Pint Pack options that include the following:
FEATURED FLAVORS are a rotating menu of Chef Jessie's special creations, including seasonal ingredients, fan favorites, and one-of-a-kind gelato flavors.
SIGNATURE FLAVORS are a smaller rotating menu of our best sellers (think Goat Cheese Cashew Caramel, Mint Cookie etc.)
DAIRY FREE FLAVORS are a rotating menu of our favorite dairy-free creation
Check out the full flavor descriptions on the FLAVORS page.
Can I Have Other Flavors or Customize my Box?
Unfortunately, no. We cannot yet accommodate custom orders or change pint flavors within each Flavor Collection! Members who have purchased the Monthly Membership have the option to swap between the Pint Pack Flavor Collections as long as the change is completed prior to the monthly ordering deadline (see FAQs on monthly ordering deadline for exact cut-off each month), but we cannot swap individual flavors within the Pint Packs! Monthly Members can swap Pint Pack flavor options by emailing email@example.com or submitting a request through their member portal (after the first 3 months of membership). The swap option is not available for 3 or 6-Month Pint Pack Gift Subscriptions.
Do You Have a Dairy-Free Option?
Yes! Dairy-Free Pint Packs are available for the Monthly Membership, Gift Subscriptions, and single Pint Pack purchases!
Check out the full flavor descriptions on the FLAVORS page!
Can I Swap Flavors or Modify My Membership?
If you are a Pint Club Member (i.e. you have purchased a Monthly Membership), you have the option to swap amongst the Pint Packs flavor options.. We recommend submitting your monthly swap by no later than the 5th of the month to have it fulfilled on that same month. The final monthly swap cut-off date is the same as the monthly ordering deadline, listed in the “Monthly Ordering Deadline,” section. Any swaps submitted after this deadline will not be fulfilled (original flavor pack selection will be included). Monthly Members can swap Pint Pack flavor options by emailing firstname.lastname@example.org or submitting a request through their member portal (after the first 3 months of membership). This is a perk specifically for Pint Club Monthly Members only; unfortunately, at this time, swapping flavor packs is not an option for the 3 and 6 Month Gift Subscriptions.
Do You Offer Shipping?
At this time, we do not. However, we hope to in the future! If this is something you are interested in, please let us know by signing up for our newsletter, or sending an email to email@example.com !
Do You Have Pick-Up Locations Outside of Your Current Shop Locations?
What If Myself Or The Recipient Is Out Of Town The Weekend Of Pick-up?
If you are a Pint Club Member you can elect to skip an order for the month when you are unable to make the pick-up in your member portal. Be sure to do this before your billing on the 5th!
If you’d rather not skip a month, contact us at firstname.lastname@example.org to let us know you’re unavailable on the designated pick-up/delivery weekend prior to the monthly deadline and we can change your pick up locaiton and weekend for the month.
Members are responsible for Pint Pack pick up on their pick up date and timeframe. If members miss their scheduled pick up their order will be available for pick up during shop hours for 1 month. Forgotten Pint Packs are discarded by Black Dog the Monday after the following month's pick up weekend and will not be refunded to the member or purchaser.
EXAMPLE MISSED PICK UP TIMELINE
-June order scheduled for Logan Square pick up on 6/25 or 6/26.
-Customer forgets to pick up June order.
-Customer can pick up June order at Logan Square location anytime during shop hours between 6/27 and 7/24.
-Logan Square July pick up weekend 7/23 or 7/24.
-On 7/25 all missed June orders are no longer available for pick up and will not be refunded.
How Do I Send Pint Club Membership or Pint Packs as a Gift?
In order to send as a gift, please go to the Gift Collections Page on the Shopify site.
As of now, there is no way to include separate email addresses on the purchase for the purchaser and the gift recipient. As such, we recommend the following method to complete the purchase for the gift recipient:
Use YOUR email address to complete the checkout process.
If you are purchasing a membership for the recipient, you will need to create a Black Dog Shopify login, or login to your account to complete the purchase.
When STORE PICKUP is selected, enter the RECIPIENT’S NAME & PHONE NUMBER ONLY under PICK-UP ADDRESS (store pick-up address information will automatically populate when this method is selected). Enter your information for billing.
In addition to the purchase confirmation, we will follow-up with some instructions from email@example.com to provide the recipient with an e-gift message. If you have not received a follow-up email within 24 business hours of purchase, please send an email to firstname.lastname@example.org to request instructions.
If purchasing a 3 or 6 Month Pint Pack Gift Subscription for the recipient, we also recommend switching over the account to their email address. Instructions will be provided to switch the email address (with the recipient’s permission) and an updated password reset link will be sent.
Can I Change My Pick-Up Location After Purchase?
While there is no way to change your pick up location in the system after purchase you may email us at email@example.com no later than the monthly cutoff for further instructions regarding changing your pick up location and weekend!
How Do I Cancel?
As a Pint Club Member, you receive additional perks outside of monthly gelato that are rolled into the pricing. However, we understand that circumstances may arise that require you to cancel. In order to cover some of our initial costs, as well as provide a no-hassle approach to cancellation for members, we do require a minimum of 3 months of membership before cancellation.
After the 3-month minimum, you can cancel at anytime through your member portal, as long as the cancellation request occurs prior to the monthly billing on the 5th. If the request to cancel occurs after the 5th, but before the monthly pick-up for that month, please reach out to firstname.lastname@example.org for your options. Cancellation requests after the 5th of the month are not guaranteed, but we will do our best to work with every member to accommodate or refund the payment, if possible.